Care Manager – Support At Home (12-month max term, full-time)
Location: South-East Melbourne region - office-base Abbotsford (1 day per week)

We’re offering a full-time, maximum-term role (12 months) for an experienced and enthusiastic Support At Home professional who is dedicated to providing exceptional support to clients.

About us

An industry-leading and dynamic support provider, Care Connect is proudly a not-for-profit organisation. We understand how important it is to remain independent at home. Our collaborative, authentic and talented team enhances people’s quality of life each and every day. You can be part of it.

As the aged care landscape evolves, we remain steadfast in our mission to support our clients with compassion, quality care, and proactive leadership.

About the role

We're offering a full-time, 12-month maximum-term position for an experienced, enthusiastic community care professional to provide independent, ongoing advice and guidance to our clients living across the South-East of Melbourne.

As an experienced Care Manager, you will work collaboratively with Home Care clients, their carers and representatives, developing flexible, personalised and culturally appropriate care plans.

In this role, you will:

• Review intake information, engage new clients, establish home care agreements, care plans, budgets and connect our clients with local services and community resources
• Conduct client visits practicing person centred care planning, provide independent advice to clients and their families - enabling personal preferences and independence at home
• Interact with Care Connect team members, stakeholders, partnered service providers representing the best interests of clients and Care Connect
• Conduct annual reviews for all clients - revise care plans, goals, service provisions to quality standards and budget expenditure and maximisation
• Ensure service provisions are conducted ethically, fairly and within the statutory legal and contractual requirements at all times

What you’ll bring:

• Strong understanding of Support at Home packages, Aged Care Quality Standards, community service networks, and current aged care sector changes
• Previous or current experience in Care Management within Home Care
• Diploma or degree in Health/Allied Health, or 6+ years’ relevant industry experience
• Confident in delivering person-centred care plans to a diverse client base
• Strong relationship-building, communication, advocacy, and interpersonal skills
• Demonstrated ability to manage client budgets with proven time management and prioritisation skills
• Highly organised with the ability to plan, delegate, and manage competing priorities
• Committed to confidentiality and living our CARE values: Collaboration, Courage, Authenticity, Respect, and Excellence
• Current Australian driver’s licence and reliable vehicle
• Proficient in Microsoft Office with willingness to learn internal systems

To be considered for this role you must have full Australian working rights, current Police & Working With Children Checks – we can arrange police checks for successful candidates. Our process also includes psychometric assessment.

What’s in it for you?

• Salary Packaging: Maximise your take-home pay with generous not-for-profit benefits.
• Flexibility: Enjoy hybrid work options and a supportive team culture.
• Growth & Development: Access ongoing training and career development opportunities.
• Wellbeing Support: Benefit from our Employee Assistance Program, discounted health insurance, and wellness products.

Next Steps….

If this role sounds like you, click the "Apply Now" button now. Come and join the team! To request a position description or for any other queries, please contact our Talent Acquisition team at: careers@careconnect.org.au.

We understand the benefits that a diverse workforce brings to our diverse community of clients. Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including: First Nations peoples, people with culturally & linguistically diverse backgrounds, LGBTQI+, mature aged and people living with disability.