Care Connect is entering an important phase of growth, reform readiness and service evolution — and we are seeking an exceptional Clinical Lead to help shape the future of clinically informed service delivery. 

This is not a traditional clinical role and will ask much more of you. 

It is an opportunity for an experienced clinician to step into a senior leadership position where clinical expertise influences how an entire organisation delivers safe, high-quality care in the home. 

We are seeking a clinician who naturally identifies clinical risk, system gaps and improvement opportunities — and who is motivated by strengthening how care is delivered across an organisation rather than providing direct clinical care themselves. 

About Care Connect 

Care Connect is one of Australia’s leading not-for-profit home care specialists, supporting people to live happily at home for life. Since 1994, we’ve partnered with tens of thousands of Australians, delivering personalised supports that enable confidence, connection and purpose. 

Our work is guided by our CARE values — Collaboration & Courage, Authenticity, Respect and Excellence — and a genuine commitment to putting clients first. This is an opportunity to make a meaningful impact in a sector undergoing significant transformation 

As client complexity increases and aged care reform accelerates, we are strengthening our internal clinical capability to ensure care remains safe, connected and person-centred. 

The Clinical Lead will play a central role in building this capability. 

About the Role 

 Working in close partnership with the Head of Service Delivery and Direct Care Lead, the Clinical Lead helps integrate clinical insight with operational decision-making. 

  This role exists to embed strong clinical judgement into organisational decision-making — ensuring clinical risk, quality and safety are proactively shaped within everyday service delivery. You will not hold a routine clinical caseload; instead, your impact will be realised through guiding teams, strengthening practice and influencing clinical outcomes at scale. 

Day to day, you will: 

• Guide clinical decision-making across complex situations 

• Strengthen practice quality and clinical governance within operations 

• Support teams managing increasing client acuity 

• Design and implement actionable quality improvement initiatives 

• Mentor, develop and educate clinicians and non-clinical staff 

• Help build Care Connect’s internal clinical workforce capability 

• Lead clinically informed quality improvement initiatives that translate risk insights into practical service and workforce improvement 

• Develop clinical capability across the organisation through coaching, education and practice leadership 

This is a leadership role for a clinician who wants to influence systems, people and outcomes at scale. 

What Success Looks Like 

Success in this role will include strengthening clinical confidence across service delivery teams, improving visibility of clinical risk, embedding consistent practice standards, and helping Care Connect build a sustainable internal clinical capability that supports growing client complexity. 

What Makes This Role Unique? 

You will be instrumental in: 

• Embedding clinical thinking into everyday service delivery 

• Identifying emerging risks and designing practical solutions 

• Driving clinically informed service improvement across programs 

• Educating and developing the workforce rather than delivering care yourself 

• Partnering with governance teams to strengthen quality and compliance 

• Supporting the evolution of Care Connect’s future internal clinical model 

This role bridges clinical expertise, operational leadership and organisational strategy. 

About You 

You are an experienced clinician ready to lead beyond bedside or caseload practice. 

You are likely someone who: 

• Is a highly credible clinician (RN or Allied Health) with strong community, aged care or primary health experience 

• Naturally sees clinical risk, system gaps and improvement opportunities 

• Enjoys solving complex problems and influencing practice at scale 

• Is comfortable leading clinical delivery without personally providing direct care 

• Is passionate about educating, mentoring and developing others 

• Brings strong clinical judgement combined with pragmatic decision-making 

• Thinks enterprise-wide and can identify organisational blind spots 

You are both clinically excellent and operationally curious. 

Key Capabilities 

• Senior clinical leadership within community or aged care settings 

• Experience supporting complex decision-making and clinical escalation 

• Demonstrated quality improvement and risk management experience 

• Understanding of aged care legislation, standards and clinical governance 

• Experience managing behaviours of concern, dementia care and trauma-informed practice 

• Ability to translate standards, policy and evidence into practical service delivery 

• Strong stakeholder engagement and collaborative leadership style 

• AHPRA registered (or equivalent) Registered Nurse or Allied Health professional 

• Highly regarded qualifications include: Postgraduate qualification in Clinical Leadership, Aged Care, Community Health, Primary Health Care, Health Services Management or Quality & Safety; Formal training or certification in clinical governance, quality improvement, auditing or risk management; Training or education related to aged care reforms, Support at Home, or strengthened quality standards; Certificate IV in Training and Assessment (TAE) or equivalent, particularly where internal clinical education and capability development are key responsibilities. 

To be considered for this role you must have full Australian working rights, current Police & Working with Children Checks – we can arrange police checks for successful candidates. Our selection process also includes psychometric assessment.

Why Join Care Connect? 

This is an opportunity to help build something meaningful. 

You will help shape how clinical care is delivered in people’s homes — influencing workforce capability, safety, quality and innovation across multiple programs and states. 

We offer: 

• Flexible working arrangements, including WFH / hybrid 

• Not-for-profit salary packaging benefits 

• Supportive and values-driven culture 

• Opportunity to influence organisational direction 

• Professional growth in a senior clinical leadership role 

• Health & wellbeing supporting with an Employee Assistance program, discounted health insurance & wellbeing products and a free Flu vaccination program 

Ready to Apply? 

If you are an experienced clinician ready to step into a leadership role that shapes systems rather than manages a caseload, we would love to hear from you. 

Click Apply Now & attach your current resume & a cover letter outlining how you meet the criteria for this role – we will keep you updated on the outcome of your application. If you have any questions, would like to request a position description or to arrange a confidential chat, please contact Karen Hemsley – Talent Acquisition Lead at: careers@careconnect.org.au. 

We understand the benefits that a diverse workforce brings to our diverse community of clients. Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including: First Nations peoples, people with culturally & linguistically diverse backgrounds, LGBTQI+, mature aged and people living with disability.